Friday, December 12, 2014

The Hidden Button

The young couple lived in the house a week, a month, perhaps a year or more before making the mysterious discovery.  Inside the closet door in the master bedroom, carefully concealed, was a white circular button in a black vertical frame.  It was inside the right door where a knowing hand could reach around the casing and push it without looking.   

“Maybe it opens a hidden door to a secret room,” the woman said.  The man rolled his eyes.   

“Better would be a secret compartment filled with cash,” the man said. (Dream on, kids) 

“I’ve read about those secret safe rooms.  Wouldn’t that be cool?”  The woman watched a lot of television.   

“Maybe it sounded a buzzer in the kitchen for the wife to bring the husband a beer,” the man grinned.   

“You can dream on,” his wife said.  

The real function was far more mundane but no less crazy.  I told Dad I could hear this dialogue in my mind; the future owners of his house having this conversation in the years to come when they discovered his button.  To them, the button would likely remain a mystery forever, discussed on occasion when a new theory for the whodunit arose.  

The button, an old fashioned door bell was connected to the garage door opener for Dad’s car.  Not willing to wait the five seconds, maybe, for the door to go up once he reached the garage when responding to a fire, he installed it when the house was built.   When the Plectron went off (remember those?) he would reach into the closet as he finished dressing, hand knowing the way, and push the button.  By the time he reached the garage, the door was fully open.  Speed and efficiency out of the house didn’t happen by accident.   

“Maybe it was a panic or emergency alarm, like the buttons in a bank,” the woman would say, the mystery continuing.  

“I still like the beer idea,” the man would offer. 
 
“I told you, dream on.” 
 

Monday, December 1, 2014

It's That Time of Year Again, Ryman's Rules: A Volunteer Chief's Philosophy

With "election" season upon us for many volunteer departments, and new officers and chiefs being selected in many areas, I thought a revisit to this timely topic might be fun. 

There are rules, and then there are rules. Here are some I've tried, not always successfully, to follow.

Ryman’s Rules: A Volunteer Chief’s Philosophy

1. You are responsible. You are responsible 365 days a year, 7 days a week, 24 hours a day. If you are there or 3,000 miles away. You are responsible. You can delegate authority, but not responsibility.

2. The chief is always right. Invite input, debate, etc. from the officers. However, once the decision is made, that’s it. In public, the officers must show solidarity.

3. The officers are always right. If an officer makes a decision you disagree with, in public or with the other firefighters, that decision was right. You talk about what you would have done differently in private.

4. Delegate, delegate, and delegate. You can’t be involved in every activity, nor should you be. Give the junior officers responsibilities and hold them accountable. If they follow through, give them more and more. If they don’t, let them know about it and don’t give them any additional work.

5. Try to develop a command presence. Your presence at an emergency should send a message to the firefighters that everything is going to be okay. Regardless of how badly something is going, try to maintain a calm exterior. Motivate your people. This is done differently for each individual. If you give an order or tell them to get into a building, they should totally believe that you believe they can do it. Never tell a firefighter to do something you wouldn’t or couldn’t do yourself. Chiefs give orders on incomplete information regularly. Even if you have doubts about it, give the order as if you are 100% confident about it. Your confidence is a force multiplier.

6. Let them have fun. Nobody is getting paid for this. The younger guys have to enjoy themselves. At the same time, know when to pull in the reins, and when you do, jerk them hard. They still have to be professionals. You can’t be their buddy anymore. You are the man, and they have to recognize it as such.

7. Pace of change. Keep them sullen but not mutinous. The pace of change has to be fast enough that the young guys see progress, but not so fast that the dinosaurs get riled up. As long as both groups are slightly unhappy, you’re doing fine.

8. Don’t be afraid to piss somebody off. If you’re not pissing somebody off once in a while, you’re not doing your job.

9. Encourage training certifications. Push the guys to get their Firefighter 1 and other certificates. The time is fast coming when what you are able to do, and what positions you can hold in a fire department virtually anywhere will be determined by these certificates. At the same time, work to keep things in perspective. Firefighter 1 or 2 does not equal “super firefighter”.

10. Develop junior officers. The greatest legacy a chief can have is by the officers he leaves behind.